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Openfibre is currently experiencing the following issue:
Start Date & Time: 16/08/2024 @ 14:03
Affected Area/s: Drakenstein Mall
Impact: Customers may experience not connectivity.
Openfibre technicians are currently investigating. There is no ETR at the moment.
Update: 16/08/2024 21:58
Please be aware that our upstream provider is still doing on-site investigations in order to deliver a prompt resolution
Update: 16/08/2024 19:05
Please note that we have a team actively working toward a resolution.
Update: 18/08/2024 09:46
Please be aware that our core infrastructure on site has been impacted and a replacement is required to restore services.
We are currently awaiting confirmation that the replacement device has arrived in Cape Town.
Update: 18/08/2024 13:10
Kindly note
that the replacement device will be installed this evening in order to restore
the services.
Update (19/08/2024 06:06):
confirmed that this outage was resolved on 19/08/2024 02:16. Please restart your devices and contact our Support Team should you still experience connection issues.
#DrakensteinMall #Openfibre #Outage
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