Dlamini - INC-000029988

Vumatel is currently experiencing the following issue:  

Start Date & Time: 04/04/2026 @08:05

Affected Area/s: Dlamini 

Impact: Customers may experience no connectivity. 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

Update (07/04/2026 @ 16:29):

Vumatel confirmed that this outage was resolved on 07/04/2026 @ 16:29. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

Update (07/04/2026 @13:14):

Vumatel technicians are attending to the remaining down services. Next update will be provided at 16:00.  

Update (07/04/2026 @ 10:19):

Vumatel technicians are attending to the remaining down services. Next update will be provided at 13:00.  

Update (07/04/2026 @ 08:08):

 Technicians are attending to the remaining down services. Next update will be provided at 10:00.  

Update (06/04/2026 @ 19:52):

Vumatel  Technicians are attending to the remaining down services. Next update will be provided at 10:00.  

Update (06/04/2026 @ 19:52):

 Repairs on hold due to safety reasons, teams will resume tomorrow morning  

Update (06/04/2026 @ 18:37):

Vumatel  Technicians are still attending to the services that remain down Next Update: 06/04/2026 20h00  

Update (06/04/2026 @ 15:39):

Vumatel  Technicians are still attending to the services that remain down Next Update: 06/04/2026 18h00  

Update (06/04/2026 @ 12:07):

 Technicians are still attending to the services that remain down
Next Update: 06/04/2026 15:00  

Update (06/04/2026 @ 09:19):

 Vumatel technicians are still attending to the services that remain down
Next Update: 06/04/2026 12:00  

Update (05/04/2026 @ 08:21):

 Technicians are attending to the services that remain down.

Update (05/04/2026 @ 17:33):

 Splicing in progress
Side B
Team 1- Completed
Team 2- Splicing T9  

Update (05/04/2026 @ 15:49):

 Repairs are still in progress:
Team 1- Completed
Team 2 - splicing T5  

Update (05/04/2026 @ 14:46):
Side A – Team 1 splicing complete; Team 2 on Tray 11.
Side B – Team 1 splicing complete; Team 2 on Tray 1.  

Update (05/04/2026 @ 12:07):

 Dlamini,Moroka
Team 1- Completed
Team 2 - Splicing T9

Side B
Team 1- Splicing T3
Team 2- Splicing T1  

Update (05/04/2026 @ 02:38):

Incidents on hold, teams will continue around 8 am  

Update (05/04/2026 @ 01:20):

Splicing in progress: Team 1- Splicing T10

Team 2- Splicing T6  

Update (04/04/2026 @ 23:59):

Splicing in progress Team 1- Splicing T4 Team 2- Splicing T2  

Update (04/04/2026 @ 21:28):

Splicing in progress 
Team 1- Splicing T4
Team 2- Splicing T2  

Update (04/04/2026 @ 20:46):

Splicing in progress 
Team 1- Splicing T1
Team 2- Sizing fibres  

Update (04/04/2026 @ 18:46):

Prepping is almost done  

Update (04/04/2026 @ 17:42):

Vumatel technicians are still preparing the joints for splicing  

Update (04/04/2026 @ 15:49):

Vumatel technicians are on site: Prepping in progress  

Update (04/04/2026 @ 14:37):

 Civil team has arrived and work has commenced.  

Update (04/04/2026 @ 13:39):

 Vumatel Technicians are en-route to site with collected stock.  

Update (04/04/2026 @ 11:36):

Vumatel  Technicians are enroute to collect stock .

#Dlamini #Vumatel #Outage