Openfibre is currently experiencing the following issue:
Start Date & Time: 13/10/2026 @ 19:36
Affected Area: Dihlabeng Mall
Impact: Customers may experience no connectivity.
Openfibre technicians are currently investigating. There is no ETR at the moment.
Update (14/10/2026 @ 10:47):
Openfibre confirmed that this outage was resolved on 14/10/2026 @ 09:16. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (14/10/2026 @ 03:10):
Further troubleshooting is ongoing to determine the root cause of the disruption and establish the necessary steps towards service restoration.
Update (13/10/2026 @ 22:51):
The issue has been escalated to the relevant vendor and is currently under investigation. Further troubleshooting is underway to identify the cause of the disruption and restore service stability.
#DihlabengMall #Openfibre #Outage
