Vumatel is currently experiencing the following issue:
Start Date & Time: 23/03/2026 @ 12:07
Affected Area: Diepkloof Phase 3
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (30/03/2026 11:40):
Vumatel confirmed that this outage was resolved on 25/03/2026 10:38. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (24/03/2026 @ 13:00):
Vumatel has advised that Splicing in progress: Joint 1 - tube 5; Joint 2 - tube 2, Joint 3 - prepping in progress
Update (24/03/2026 @ 11:36):
Vumatel has advised that splicing is in progress: Joint 1 - tube 4; Joint 2 - tube 1, Joint 3 - prepping in progress
Update (24/03/2026 @ 10:18):
Vumatel has advised that splicing is in progress: Joint 1 - tube 3; Joint 2 - prepped
Update (24/03/2026 @ 09:14):
Vumatel has advised that splicing is in progress: Joint 1 - tube 1; Joint 2 - prepping
Update (24/03/2026 @ 07:54):
Vumatel Technicians are onsite
Update (23/03/2026 @ 19:41):
Vumatel has advised that repairs are on hold due to safety reasons
Update (23/03/2026 @ 18:55):
Vumatel Technicians are preparing the joints for splicing
Update (23/03/2026 @ 17:19):
Vumatel Technicians are currently stringing a new cable and prepping the Joints for splicing
Update (23/03/2026 @ 16:28):
Vumatel Technicians are currently planting a new 7m Pole and preparing to string a new cable
Update (23/03/2026 @ 15:17):
Vumatel civil team has arrived and work has commenced: Civil team is replacing the damaged pole and is preparing to string a new cable
Update (23/03/2026 @ 13:46):
Vumatel Technicians are en route to the site with the collected stock.
Update (23/03/2026 @ 13:35):
Vumatel technicians are en route to collect stock. Rain is delaying the team as they are in traffic
Update (23/03/2026 @ 12:10):
Vumatel technicians are enroute to collect stock
#DiepkloofPhase3 #Vumatel #Outage
