Open Fibre is currently experiencing the following issue:
Start Date & Time: 23/08/2026 @ 07:06
Affected Area/s: Cosmo Mall
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently investigating. There is no ETR at the moment.
Update (24/08/2026 @ 08:19):
Openfibre confirmed that this outage was resolved on 24/08/2026 @ 08:19. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (24/08/2026 @ 07:25):
Open Fibre technical teams are already on site and are actively investigating the root cause.
Update (24/08/2026 @ 03:05):
An estimated time of restoration (ETA) has been requested; however, this is not yet available. Open Fibre will provide a further update as soon as an ETA or any additional information becomes available.
Update (23/08/2026 @ 19:06):
Investigations are still ongoing, and the field team is actively working to identify the root cause of the issue and restore services as soon as possible.
Update (23/08/2026 @ 12:54):
As per the update from the field team, the technician has arrived at the POP site and is currently investigating the issue. More updates will be shared soon.
#CosmoMall #OpenFibre #Outage
