Vumatel is currently experiencing the following issue:
Start Date & Time: 05/05/2025 03:57
Affected Area/s: Cosmo City Ext 2
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (05/05/2025 @ 13:15)
Preparation is underway at both handholes — GH341930 (HH#1) and Split Bottom (HH#2) — with C1, C2, and C3 currently being prepped at each location.
Update (05/05/2025 @ 12:50)
Replacement cables have been installed, and the teams are now starting to prepare the joints in the manholes on both ends.
Update: 05/05/2025 10:06
Vandalism in Kaya Sands damaged 7 cables. Civil and fibre teams are on-site. ETR is 12 hours, with full service expected by 21:30 on 05/05/2025. Permanent repairs are underway.
Update: 05/05/2025 08:14
Vendor technicians are on-site investigating.
Update: 05/05/2025 06:06
Awaiting ETA from vendor
Update: 05/05/2025 03:56
|
Technicians notified of possible outage
|
#CosmoCityExt2 #Outage #Vumatel
Vumatel confirmed that this outage was resolved on 05/05/2025 @ 16:25. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
