Update 03/07/2020 @ 15:00: We can confirm that the below issue has been resolved and we are seeing customers come back online.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket here
—- Update Fri 03/07/2020 11:00am: Both Cool Ideas and MFN are still investigating the issue. --- Cool Ideas can confirm the following outage for customers on the Metro Fibre Network:
Date: Fri 03/07/2020 06:00am Area/s: Customers on MFN fibre Impact: Customers in the area will experience no connectivity.
Coolideas are currently in communication with Metro Fibre Networks in regards to resolving this. There is currently no ETR.
