Update Mon 2020/09/29 11:40: We have confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
here.
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We are currently experiencing packet loss over our WACs circuits to EuropeDate: Tue 2020/09/29 10:00
Area/s: National
Impact: Residents will experience intermittent packet loss.
There is currently no ETR as we are awaiting feedback from our carrier.