Update Wed 2020/11/11 13:50: We have confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
here.
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We are currently experiencing intermittent to no connectivity with our clients in the Johannesburg region spanning multiple fibre providers:Date: Wed 2020/11/11 12:47
Area/s: Johannsburg
Impact: Cool Ideas customers will experience intermittent to no connectivity
There is currently no ETR as we are currently investigating.