Update 14/05/2020 @ 21:30: Cool Ideas can confirm that the below issue has been resolved.
If you are still experiencing issues with your connection,
please be sure to log this with our Cool Support Desk on 010-593-2665
or log a ticket
here----
Cool Ideas has been informed by our long haul carrier that our path between CPT and JHB is experiencing intermittent connectivity
Date: 14/5/2020 at 19:30
Impact:
Customers in Johannesburg and surrounding areas will experience higher latency to Cape Town based services
Customers in Cape Town and surrounding areas
will experience higher latency to Johannesburg based services
Technicians are currently attending to the issue.
