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Mitchells Zone - INC-000005254

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Vumatel is currently experiencing the following issue:

Start Date & Time: 16/12/2024 @ 13:28
Affected Area/s: Mitchells Zone 06, Mitchells Zone 05, Mitchells Zone 07
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update: 17/12/2024 15:19
Vumatel confirmed that this outage was resolved on 17/12/2024 15:19. Please restart your devices and contact our Support Team should you still experience connection issues.


Update: 17/12/2024 13:35
Remaining down services are being attended to

Update: 17/12/2024 13:31
Associated tickets are being tested to ensure no further work is required

Update: 17/12/2024 11:27
Technicians are still in the process of restoring the remaining

Update: 17/12/2024 08:20
Technicians are attending to the services that remain down

Update: 17/12/2024 00:58
Repairs deferred to tomorrow

Update: 16/12/2024 21:43
Splice work 90%

Update: 16/12/2024 20:01
Splice work is at 50%

Update: 16/12/2024 18:32
Splicing has started

Update: 16/12/2024 15:16
Technicians are enroute to collect stock

Update: 16/12/2024 13:43
Technicians are on site localising the fault

Update: 16/12/2024 13:40
Technicians notified of possible outage

Update (16/12/2024 @ 08:20):
The issue has been caused by a mole bite. Technicians are attending to the services that remain down.

#VumaReach #CapeTown #Outage

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