Octotel is currently experiencing the following issue:
Start Date & Time: 19/01/2025 @ 07:57 AM
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Affected roads are listed below:
Viking Drive
Cocos Crescent
Charnwood Crescent
Shackelton Crescent
Sagewood Crescent
Camberley Crescent
Richmond Crescent
Bortoli Crescent
Haakon Close
Weltevrede Close
Kanonkop Close
Starfish Close
Blaauwklippen Close
Springfield Close
Clarendon Close
Akkerdal Close
Mostert Street
Begania Street
Canterbury Street
Visser Street
Conroy Street
Seville Street
Wapnick Street
Vorster Street
Berman Street
Steytler Street
Vesser street
Horak Street
Wessex Way
Arthur Way
Milton Road
Mosselbank Road
Kaapzicht Road
Darwin Road
Laibach Road
Ashbury Grove
Waterford Avenue
Update (19/01/2025 @ 19:02):
Octotel confirmed that this outage was resolved on 19/01/2025 @ 19:02. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (19/01/2025 @ 15:35):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
Update (19/01/2025 @ 13:00):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers.
Update (19/01/2025 @ 09:52):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
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