Octotel is currently experiencing the following issue:
Start Date & Time: 28/05/2026 @ 09:10
Affected Area/s: Cape Gate
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (29/05/2026 @ 11:32):
Octotel confirmed that this outage was resolved on 29/05/2026 @ 11:32. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (29/05/2026 @ 08:08):
Octotel engineers have commenced with the fibre repairs to restore connectivity to those remaining affected customers.
Update (28/05/2026 @ 22:18):
Octotel engineers have restored connectivity to most of the affected customers. Teams have deferred the restoration of the remaining customers to tomorrow morning due to safety concerns onsite.
Update (28/05/2026 @ 20:09):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
ETR for complete restoration: +-3 hours
Update (28/05/2026 @18:07):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
Due to complications onsite, etr has been extended. ETR for complete restoration: ±4 hour
Update (28/05/2026 @ 16:11):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
Update (28/05/2026 @ 13:38):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: ± 6 hrs
Update (28/05/2026 @ 12:52):
Octotel's engineers are still on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
Update (28/05/2026 @ 11:49):
Octotel's engineers are still on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
Update (28/05/2026 @ 10:49):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
Update (28/05/2026 @ 09:45):
Octotel is experiencing a fibre break on our network affecting certain customers in Strand area located in the following roads:
Alice Street
Beatrix Street
Bonzai Close
Brass Street
Carel Marincowits Street
Castle Close
Central Avenue
Chrome Street
Church Street
Da Gama Street
Denne Street
Eighth Avenue
Eleventh Avenue
Essenhout Crescent
Faymo Close
Faymo Street
Ferndale Street
Ferrous Street
Fifth Avenue
First Avenue
Fourth Avenue
Fourie Street
Geelbos Close
Gemini Street
Goud Crescent
Harbot Crescent
Industria Street
Industrial Road
Jeanette Street
Kerk Street
Kleinbegin St
Koper Street
Lang Street
Lincoln Street
Long Street
Lood Street
Market Road
Ninth Avenue
Nikkel Street
North Avenue
Oastergrens Road
Old Paarl Road
Omega Crescent
Orion Road
Perth Road
Petersen Street
Pine Wood Crescent
Pisces Crescent
Plantation Street
Plein Street
Recreation Road
Rugby Park Crescent
School Street
Sending Street
Seventh Avenue
Silver Street
Sixth Avenue
Skakel Street
Staal Street
Stasie Street
Station Road
Station Street
Summer Close
Taurus Road
Tee Jay Close
Tee Jay Road
Tenth Avenue
Third Avenue
Tyne Place
Tyne Road
Van Der Bijl St
Van Der Bijl Street
Van Der Ross Rd
Van Riebeeck Street
Verster Street
Viben Avenue
Voortrekker Road
Vredenhof Crescent
Wessel Geldenhuys Street
William Dabbs Street
#CapeGate #Octotel #Outage
