Evotel is currently experiencing the following issue:
Start Date & Time: 29/01/2026 @13:37
Affected Area/s: Cape Gate
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Affected Roads below:
Hawke Road
Gourley Road
De Hulk Way
Laurimer Road
Dyke Road
Fairview Road
Willow Way
Childrens Walk
Hillcrest Road
Kingfisher Road
Van Riebeeck Road
Stasie Road
Buketraube Street
Way Street
Harnwood Road
Update (29/01/2026 @18:19):
Octotel confirmed that this outage was resolved on 29/01/2026 @18:19. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (29/01/2026 @17:28):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
ETR for complete restoration: +- 1 hour
Update (29/01/2026 @15:33):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: ±4hrs
#CapeGate #Evotel #Outage
