GAIA is currently experiencing the following issue:
Start Date & Time: 05/01/2026 @ 07:26
Affected Area/s: Brentwood, Cosmo City
Impact: Customers may experience no connectivity.
GAIA technicians are currently investigating. There is no ETR at the moment.
Update (05/01/2026 @ 08:23):
GAIA confirmed that this outage was resolved on 05/01/2026 @ 07:36. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: Matter is being escalated to the Upstream Provider. Updates to follow.
#Brentwood #CosmoCity #GAIA #Outage