Vumatel is currently experiencing the following issue:
Start Date & Time: 10/10/2025 @ 18:58
Affected Area/s: Bram Fischerville Ward 49, Johannesburg
Impact: Customers may experience no connectivity.
Vumatel confirmed that this outage was resolved on 15/10/2025 20:26. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (14/10/2025 @ 18:02):
Technicians are continuing to work on restoring the remaining affected services. The next update will be shared at 22h00
Update (14/10/2025 @ 15:32):
Technicians are continuing to work on restoring the remaining affected services. The next update will be shared at 18:00. . More updates to follow.
Update (14/10/2025 @ 12:25):
Technicians are still attending to the remaining affected services. The next update will be provided at 15:00.
Update (14/10/2025 @ 08:23):
Technicians have arrived on site and are proceeding with the repair work. Next update to follow at 12:00.
Update (14/10/2025 @ 07:05):
Technicians will continue working on the remaining cases testing down this morning
Update (13/10/2025 @ 20:28):
The incident will be placed on-hold for safety reasons, team will continue tomorrow morning
Update (3/10/2025 @ 20:01):
Technicians are still actively working to resolve the outstanding cases that remain. Next update to follow at 22h00
Update (13/10/2025 @ 18:07):
Technicians are still actively working to resolve the outstanding cases that remain. Next update to follow at 20h00
Update (13/10/2025 @ 15:23):
Technicians are continuing their efforts to resolve the outstanding issues. The next update will be provided at 18:00 . More updates to follow.
Update (13/10/2025 @ 15:23):
Vumatel technicians are continuing their efforts to resolve the outstanding issues. The next update will be provided at 18:00
Update from Vumatel (13/10/2025 @ 12:51):
Remaining down services are being attended to. More updates to follow.
Update (13/10/2025 @ 12:10):
Vumatel technicians are continuing to work on resolving the remaining fallouts. The next update will be provided at 15:00
Update (13/10/2025 @08:06):
Technicians are currently onsite attending to the remaining fallouts, next update will be provided at 12:00.
Update (12/10/2025 @21:24):
The incident will be placed on-hold for safety reasons, team will continue tomorrow morning
Update (12/10/2025 @21:12):
Technicians are actively working to resolve the outstanding cases that remain. Next update to follow at 22:00
Update (12/10/2025 @18:20):
Technicians are actively working to resolve the outstanding cases that remain. Next update to follow at 20:00
Update (12/10/2025 @15:05):
Technicians are actively working to resolve the outstanding cases that remain. Next update to follow at 18:00
Update (12/10/2025 @11:56):
Technicians are still actively working on remaining fallout cases, further updates to be provided at 15h00
Update (12/10/2025 @08:19):
Technicians are actively working to resolve the outstanding cases that remain. Next update to follow at 12 pm
Update (11/10/2025 @18:05):
Technicians are actively working to resolve the outstanding cases that remain. Next update to follow at 22:00
Update (11/10/2025 @15:11):
Technicians are actively attending to the services that remain down
Update (11/10/2025 @ 13:44):
Technicians are attending to the services that remain down . More updates to follow.
Update (11/10/2025 @ 12:02):
The team is currently working on replacing the 2-way splitter . More updates to follow.
Update (11/10/2025 @ 10:32):
2-way splitter has been replaced at the CAG, and technicians are busy with the direct fibre that is failing at the POP . More updates to follow.
Update (11/10/2025 @ 10:04):
Remaining down services are being attended to. More updates to follow.
Update (11/10/2025 @ 09:58):
Associated tickets are being tested to ensure no further work is required. More updates to follow.
Update (11/10/2025 @ 09:05):
Technicians are onsite busy with troubleshooting. . More updates to follow.
Update (10/10/2025 @ 19:23):
Repairs on hold due to safety reasons. More updates to follow.
#BramFischervilleWard49 #Johannesburg #Vumatel#Outage
