Openfibre is currently experiencing the following issue:
Start Date & Time: 20/01/2026 @ 11:16
Affected Area/s: Barlow Park Retail Centre
Impact: Customers may experience no connectivity.
Openfibre technicians are currently investigating. There is no ETR at the moment.
Update (20/01/2026 @ 17:53):
Openfibre confirmed that this outage was resolved on 20/01/2026 @ 17:53. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (20/01/2026 @ 15:47):
Open fibre advised Kindly note that this has been further escalated for an ETA to be shared, and further feedback wiill be provided. . More updates to follow.
Update (20/01/2026 @ 14:27):
Kindly note that the technicians have attended the first joint and is currently enroute to the second joint.
No ETA is currently available and further feedback will be shared.
Update (20/01/2026 @ 12:37):
Kindly note that Open Fibre technicians are currently on site and have tested a disconnection at 8.2km.
Teams are currently localizing and further feedback will be shared.
#BarlowParkRetailCentre #Openfibre #Outage
