Atlantis is currently experiencing the following issue:
Start Date & Time: 06/12/2024 08:36
Affected Area/s: Atlantis
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (17/12/2024 12:11):
Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 06/12/2024 10:08
Octotel
engineers are currently on-site, assessing the damage across our fibre
infrastructure. Once all the damage is pinpointed, We'll provide an estimated
ETR for the full restoration process.
Affected roads:
- Figilante St
- Ghika St
- Goedehoop St
- Helen St
- Hoogergeest St
- Hoop Crescent
- Sterreschans St
- Valleyfield Rd
- Valleyfield Rd
- Waterloo Cres
- Zeeland Circle
#Atlantis #Octotel #Outage
