Athlone

Octotel is currently experiencing the following issue:  

Start Date & Time: 19/09/2025 @ 13:15 

Affected Area: Athlone 

Impact: Customers may experience no connectivity. 

Octotel technicians are currently investigating. There is no ETR at the moment. 

Affected roads are listed below:

• FIELD CRESCENT
• DR ABDURAHMAN AVENUE
• SPRINGBOK ROAD
• CALENDULA ROAD
• Clover Crescent
• Service Rd
• Koodoo St
• Lilac Street
• NORTH ROAD
• HICKORY STREET
• Cactus St
• South Rd
• Eland St,
• SPRUCE STREET
• Statice St
• BASIL CRESCENT
• Aloe court
• Cross Blvd
• Aster Road
• Goede Square
• Klapperbos St
• Ixia Court
• Heath Court
• Marigold Court
• Silvertree Street
• 10th Avenue
• 11th Ave
• DASSIE ROAD
• 8TH AVENUE
• 9th Avenue
• Vygie Court
• 4th Ave
• 3rd Avenue
• 5TH AVENUE
• 15TH AVENUE
• 6th Ave
• 7th Avenue
• Bokmakierie Street
• PROTEA STREET
• Chives St
• Pagoda Close
• Disa Court
• Lower Klipfontein Rd
• SUGARBUSH

Update 19/09/2025 @ 19:03 

Octotel  confirmed that this outage was resolved on 19/09/2025 @ 19:03. Please restart your devices and contact our Support Team should you still experience connection issues. 

Update 19/09/2025 @ 17:37 

 Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

Update 19/09/2025 @ 15:20  

Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.

ETR for complete restoration: +-4 Hours

Update 19/09/2025 @ 14:56  

Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an ETR for the full restoration process.

Further updates to follow.

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