Cool Ideas has scheduled the following planned maintenance:
Start Date & Time: 12/10/2026 03:00
End Date & Time: 15/10/2026 16:00
Duration: 13 Hours
Affected Area/s: All FNOs - Gauteng
Impact: Customers may experience a brief drop in connectivity at some point during the maintenance window each day.
Update 15/10/2026 @ 14:00pm
Maintenance has been completed succesfully. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update 12/10/2026 17:14pm:
During routine upgrades, a misconfiguration resulted in customers on CGNAT not being able to browse.
This issue was promptly corrected upon descovery and services restored.
#AllFNOs #Coolideas #Gauteng #Maintenance
