Vumatel is currently experiencing the following issue:
Start Date & Time: 26/07/2026 @ 12:58
Affected Area/s: Alexandra Ward 116
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (28/07/2026 @ 20:50):
Vumatel confirmed that this outage was resolved on 28/07/2026 @ 20:50. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (28/07/2026 @ 20:30):
Vumatel Technicians are actively attend the services that remain down. Next update will be at 22:00
Update (28/07/2026 @18:18):
Vumatel technicians are actively attend the services that remain down. Next update will be at 20:00
Update (28/07/2026 @ 14:24):
Technicians are actively attend the services that remain down. Next update will be at 17:00
Update (28/07/2026 @ 12:12):
Vumatel technicians are still busy attending to the services that remain down.
Update (28/07/2026 @ 09:54):
Vumatel Technicians are still attending to the services that remain down.
Update (28/07/2026 @ 08:21):
Vumatel Technicians are attending to the services that remain down
Update (28/07/2026 @ 06:46):
Vumatel technicians will continue working on the services that remain down this morning, next update will be provided at 12h30
Update (27/07/2026 @19:02):
Incident has been placed on technicians will attend the remaining cases tomorrow morning.
Update (27/07/2026 @15:30):
Vumatel technicians are still attend the services that remain down. Next update will be at 18:30
Update (27/07/2026 @ 14:28):
Vumatel technicians to attend the services that remain down.
Update (27/07/2026 @ 12:33):
Splicing has been completed. The remaining cases are being tested.
Update (27/07/2026 @ 11:07):
Vumatel team is testing high losses on the feeder cable. More updates to follow.
Update (26/07/2026 @ 09:43):
Vumatel Teams are troubleshooting at the AG
Update (26/07/2026 @ 07:49):
Vumatel Technicians are on site localising the fault.
Update (26/07/2026 @ 19:47):
Repairs on hold due to safety reasons
Update (26/07/2026 @ 18:36):
Team still troubleshooting high losses
Update (26/07/2026 @ 16:01):
Technicians are on site localising the fault
Update (26/07/2026 @ 14:14):
Awaiting ETA from technicians for dispatch.
#AlexandraWard116#Vumatel #Outage
