Vumatel is currently experiencing the following issue:
Start Date & Time: 26/05/2025 18:13
Affected Area/s: Alexandra Ward 116
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (29/05/2025 08:06):
Vumatel confirmed that this outage was resolved on 28/05/2025 08:55. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 27/05/2025 20:25
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Repairs on hold as we are no access to client to complete drop cables
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Update: 27/05/2025 19:30
4 drop cables outstanding, team still onsite
Update: 27/05/2025 17:37
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Splicing completed , team still busy with drop cable that got burned
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Update: 27/05/2025 15:32
Splicing has started
Update: 27/05/2025 10:26
Technicians are pulling slack
Update: 27/05/2025 09:08
Civil team has arrived and work has commenced
Update: 26/05/2025 19:56
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Repairs on hold as we are not allowed to access this area at this time
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Update: 26/05/2025 19:54
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Repairs on hold due to safety reasons
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Update: 26/05/2025 18:13
Please note, cable got burned
#AlexandraWard116 #Vumatel #Outage
