Evotel is currently experiencing the following issue:
Start Date & Time: 15/08/2025 @ 17:17
Affected Area/s: Acaciaville
Impact: Customers may experience intermittent connectivity.
Update (16/08/2025 @ 17:03):
Evotel confirmed that this outage was resolved on 16/08/2025 @ 17:03. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (16/08/2025 @ 13:54)
The team is actively working on the restoration of the remaining few clients
Next Update: 5pm
Update (16/08/2025 @ 11:08)
Evotel technicians are currently investigating. There is no ETR at the moment.
Next Update: 2pm
The team is actively working on the restoration of the remaining few clients
Update (16/08/2025 @ 08:11)
The team is actively working on the restoration of the remaining few clients. However, the team is encountering some delays
Next Update: 11am
Update (15/08/2025 @ 19:42):
The team is actively working on the restoration of the remaining few clients. However, the team is encountering some delays. Gradual updates to follow. We apologise for the inconvenience caused.
Next Update: 8am
Update (15/08/2025 @ 17:17):
Majority clients have been restored, and the team is working on the restoration of the remaining few. We apologise for the inconvenience caused.
Next Update: 8pm
