Evotel is currently experiencing the following issue:
Start Date & Time: 13/08/2025 @ 09:12
Affected Area/s: Acaciaville
Impact: Customers may experience intermittent connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (15/08/2025 @ 17:17):
Majority clients have been restored, and the team is working on the restoration of the remaining few. We apologise for the inconvenience caused.
Next Update: 8pm
Update (14/08/2025 @ 16:53):
Evotel confirmed that this outage was resolved on 14/08/2025 @ 16:53. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (14/08/2025 @ 13:42):
Our team is actively on ground working on cable splicing to bring services back to all affected clients. We truly appreciate your understanding and patience as we continue to push for a full restoration.
Next Update: 5pm . More updates to follow.
Update (14/08/2025 @ 10:54):
Our team is back on ground working on cable splicing to bring services back to all affected clients. We truly appreciate your understanding and patience as we continue to push for a full restoration.
Update (14/08/2025 @ 08:04):
Our team is back on ground working on cable splicing to bring services back to all affected clients. We truly appreciate your understanding and patience as we continue to push for a full restoration.
Update (13/08/2025 @ 20:06):
Our team is still on the ground working on cable splicing to bring services back to all impacted clients. We truly appreciate your understanding and patience as we continue to push for a full restoration.
Update (13/08/2025 @ 16:42):
Our team is still on the ground working on cable splicing to bring services back to all impacted clients. We truly appreciate your understanding and patience as we continue to push for a full restoration.
Next Update: 20:00
Update (13/08/2025 @13:33):
Evotel team remains on site, prepping the joints and splicing cables as part of the ongoing efforts to restore connectivity to all affected clients. Next Update: 17:00
Update (13/08/2025 @ 10:55):
Our technical team remains on site and fully committed to restoring all damaged cables affecting connectivity in the area. Every effort is being made to bring services back online as quickly and safely as possible.
Update (13/08/2025 @ 10:53):
Our technical team remains on site and fully committed to restoring all damaged cables affecting connectivity in the area. Every effort is being made to bring services back online as quickly and safely as possible.
#Acaciaville #Evotel #Outage
