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How do I cancel my services with Cool Ideas?

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Please submit a cancellation request to our accounts department by emailing together with your account details.

This request should be submitted from the account holder's email address for verification purposes and be sure include the address/service that you're looking to cancel if you have multiple products with us.

Please note that we do require a full 30 day calendar months’ notice for any fibre-to-the-home service.

Should you have any issues please don't hesitate to contact our accounts department on or 010-593-2665

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