Vumatel is currently experiencing the following issue:
Start Date & Time: 27/07/2026 @ 10:35
Affected Area: Zamdela
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (28/07/2026 @ 16:04):
Vumatel technicians have restored services.
Please restart your devices and contact our Support Team should you still experience connection issues.
Update (28/07/2026 @ 13:20):
Progressive update will be shared once received from vendor.
Update (28/07/2026 @ 11:33):
TFR Update : Techs are busy replacing 400m of 48 core fibre cable, ETR 15:30 SAST.
Update (28/07/2026 @ 11:15):
Please note that update is requested from TFR, team will share once received
Update (28/07/2026 @ 09:44):
TFR Update : The team is onsite preparing to repair. The challenge is that there is thick vegetation. Next update 11:00
Update (28/07/2026 @ 09:28):
TFR Update: The team is en route to the fault location,
The next update will be shared soon.
Update (27/07/2026 @ 21:27):
Vumatel tech is deferring the fault until tomorrow morning at 09:00 a.m. due to safety concern.
Update (27/07/2026 @17:10):
TFR update-As per tech, the security escort just arrived they are on their way at the point of break. ETA:20:00
Update (27/07/2026 @17:10):
The Vumatel team is onsite but cannot begin repairs until the new security escort arrives. The current escort has left due to the shift change, and the replacement team is expected at 18:30, after which repairs will commence.
Update (27/07/2026 @16:40):
TFR update: Vumatel tech is still en-route to site, revised ETA 16:30 SAST. More updates to follow
Update (27/07/2026 @ 14:09):
Vumatel tech has located the point of the break. The fiber cable is burnt. The technician has requested additional manpower. ETA: 16:00.
Update (27/07/2026 @ 13:48):
Service is down due to:
Central-line TFR || Link is down between Koppies - Vereeniging in Huawei and ADVA DWDM i||NET5832539
Outage Start Time: 2026/07/27 10:35 SAST
Update (27/07/2026 @ 12:09):
An update has been requested from vendor technicians, awaiting feedback.
#Zamdela #Vumatel #Outage
