Update Octotel has confirmed that the below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
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Update 2021/09/16 22:34 - Due to a water pipe repair work in progress being done by the City, the cables are unable to be repaired at this stage. Octotel teams will remain onsite and will commence with repairs as soon as the contractors have cleared out
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Octotel is currently experiencing the following outage:
Date: Thu 16/09/2021 19:57
Area/s:
- Wynberg
- Durban Rd
- Mortimer Rd
- Lonsdale St
- Piers Rd
- Wigmore Close
Impact: Residents will have no connectivity.
Octotel technicians are working on the issue. There is currently no ETR.