Cool Ideas has picked up the following suspected issue:
Start Date & Time: 28/05/2026 @ 10:56
Fibre Provider/s: Vumatel
Affected Area/s: Witpoortjie Johannesburg
Impact: Customers may experience no connectivity.
Cool Ideas and Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (29/05/2026 08:22):
Vumatel confirmed that this outage was resolved on 28/05/2026 23:44. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (28/05/2026 @ 14:50):
Vumatel technicians are attending to the services that remain down.
Update (28/05/2026 @ 14:49):
Vumatel technicians advised associated tickets are being tested to ensure no further work is required.
Update (28/05/2026 @ 13:27):
Vumatel technicians have started prepping both sides of the joint.
Update (28/05/2026 @ 12:21):
Vumatel technicians are pulling slack.
Update (28/05/2026 @ 11:01):
Vumatel technicians notified of possible outage.
#Witpoortjie #Vumatel #Outage
