Vumatel is currently experiencing the following issue:
Start Date & Time: 17/09/2026 @ 12:12
Affected Area/s: Witbank
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (17/09/2026 @ 14:39):
Vumatel confirmed that this outage was resolved on 17/09/2026 @ 14:39. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update(17/09/2026 @ 13:53):
As per vendor, initial investigations indicate that a fiber link between JB3 and JB1 has been damaged while Teraco contractors were carrying out infrastructure work for a new client.
Update (17/09/2026 @ 13:13):
Vendor engineers are troubleshooting
#Witbank #Vumatel #Outage
