Vumatel is currently experiencing the following issue:
Start Date & Time: 19/06/2026 @17:33
Affected Area/s: Witbank - 8818
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 20/06/2026 @ 15:00. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (20/06/2026 @ 11:14)
Floating completed, Vumatel technicians started prepping joint
Update (20/06/2026 @ 10:33)
Civil teams onsite busy floating
Update (20/06/2026 @ 08:21)
Civil team on-site, busy setting up.
Update (20/06/2026 @ 02:16):
Incident has been placed on hold, civils to be onsite at 08:00 morning.
Update (19/06/2026 @ 23:34):
Vumatel technicians are actively engaging with the fiber provider on the fault and will share progress updates as soon as possible.
Update (19/06/2026 @ 21:22):
Progressive update will be shared once feedback is received from Vendor.
Update (19/06/2026 @19:43):
Progressive update has been requested from Vendor
Update (19/06/2026 @17:50):
As per Vendor technicians please note that Vumate's investigation shows the client-facing port is currently down. Further investigation is required
Update (19/06/2026 @17:34):
Vumatel vendor technicians have been notified to investigate
#Witbank-8818 #Vumatel #Outage
