Evotel is currently experiencing the following issue:
Start Date & Time: 09/10/2026 @13:26
Affected Areas: Witbank
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (12/10/2026 @19:33)
Service to the majority of clients have been restored. Evotel technicians will assist the final batch of affected clients on a case-by-case basis.
You will be contacted directly if access to your property is necessary. Thank you for your patienc
Update (12/10/2026 @16:50)
Evotel technical team remains onsite continuing with network testing and investigations to address the remaining connectivity issues in Witbank.
However, a power disruption in the area is currently affecting the team's ability to fully verify the status of the remaining connections.
Despite this, Evotel technicians are conducting external network tests to identify and address any outstanding faults.
Once power has been restored, their team will conduct further checks to confirm the number of affected customers and determine whether any additional restoration work is required.
Next update: 8PM
Update (12/10/2026 @13:51)
Reason for Outage: Cable break
Evotel technical team us still onsite continuing with restoration efforts to reconnect the remaining affected customers.
The team is attending to individual connectivity issues, including carrying out the necessary network configurations to restore service. Meanwhile, our team onsite is conducting house-to-house checks to identify and resolve outstanding faults affecting the remaining customers.
Next update: 5PM
Update (12/10/2026 @ 08:11):
Evotel technical team is back onsite working on restoring service to the remaining affected clients. Significant progress has been made, with majority of clients being restored.
The team will continue with house-to-house checks and attending to the outstanding connectivity issues affecting the remaining customers.
Next update: 11AM
Update (11/10/2026 @ 16:33):
Significant progress has been made, with majority of clients being restored.
The team will continuing, into the evening, with house-to-house checks and attending to the outstanding connectivity issues affecting the remaining customers. Further network investigations and repairs are underway to restore service to all affected households.
Next update: 8AM
Update (09/10/2026 @ 19:57):
Splicing is ongoing. We apologise for the ongoing downtime in the area. Our team will continue repairs through the night, and restoring connection this evening remains our goal. Delays will be communicated at the times indicated below.
Next update: 8AM or sooner.
Update (09/10/2026 @ 17:03):
Evotel technicians are currently splicing the damaged cable to restore connection. Thank you for your patience during these repairs. Evotel currently expect full reconnection tonight, but further updates will be provided as the situation develops.
Next update: 8PM
#Witbank #Evotel #Outage
