Evotel is currently experiencing the following issue:
Start Date & Time: 09/10/2025 @13:58
Affected Area/s: Witbank
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (11/10/2025 @ 10:18):
Evotel confirmed that this outage was resolved on 11/10/2025 @ 10:18. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (11/10/2025 @ 08:04):
Our team is actively working on restoring the network on-site. The majority of our clients are back up. We apologize for the extended downtime.Next update: 11am . More updates to follow.
Update (10/10/2025 @ 16:54):
Splicing is still ongoing on site and we hope to restore connection soon. Next Update: 8pm . More updates to follow.
Update (10/10/2025 @13:37):
The team is actively on site working on the splicing of the cables and we hope to restore connection soon.
Next Update: 5pm
Update (10/10/2025 @ 10:51):
The team is actively on site working on the splicing of the cables and we hope to restore connection soon.
Update (10/10/2025 @ 07:56):
The team is back on site working on the splicing of the cables and we hope to restore connection soon.
Next Update: 11am
Update (09/10/2025 @19:58):
The team is still on site working on the splicing of the cables. We'll keep everyone updated on the progress.
Thank you for your patience and understanding during this time. Next Update: 8am
Update (09/10/2025 @ 16:27):
The team is still on site working on cutting the first cable to restore connection. We'll keep everyone updated on the progress.Thank you for your patience and understanding during this time.
Next Update: 20:00
#Witbank #Evotel #Outage