FibreSuburb is currently experiencing the following issue:
Start Date & Time: 02/08/2026 @ 09:23
Affected Area: Willow Creek
Impact: Customers may experience no connectivity.
FibreSuburb technicians are currently investigating. There is no ETR at the moment.
Update (03/08/2026 @ 10:09):
FibreSuburb confirmed that this outage was resolved on 03/08/2026 @ 10:09. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (03/08/2026 @ 07:48):
Matter has been logged with the upstream provider.
#WillowCreek #FibreSuburb #Outage