Vumatel is currently experiencing the following issue:
Start Date & Time: 22/01/2026 06:24
Affected Area/s: Mitchells, Westridge, Rocklands, CapeTown
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (22/01/2026 @ 17:17):
Vumatel confirmed that this outage was resolved on 22/01/2026 @ 17:17. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (22/01/2026 @ 15:04):
Splice work is 80% done.
Update (22/01/2026 @ 14:11):
Splice work is 65% done.
Update (22/01/2026 @ 13:25):
Splice work is at 50% complete.
Update (22/01/2026 @ 12:41):
Vumatel technicians are still in the process of splicing.
Update (22/01/2026 @ 11:46):
Vumatel technicians have started splicing
Update (22/01/2026 @ 11:18):
Preparation work is at 60%, splice work to start soon.
Update 22/01/2026 10:09
Preparation work is currently in progress for the manhole replacement
Update 22/01/2026 09:22
Vumatel Technicians are currently installing a new manhole and preparing the cables
Update 22/01/2026 08:28
Vumatel Technicians are on site investigating
#Mitchells #Westridge# Rocklands #CapeTown #Vumatel #Outage
