Cool Ideas has scheduled the following planned maintenance:
Start Date & Time: 24/08/2026@ 10:00
End Date & Time: 27/08/2026@ 12:00
Duration: 4 Days
Affected Area/s: Western Cape
Impact: No impact expected. Cool Ideas Techs will doing routine cabinet maintenance. Unforseen issues can still occur during this time.
Should any impact occur as a result of this maintenance, techs will be on standby to mitigate said impact, and updates will be shared here.
Update (27/08/2026 @ 12:00pm
Maintenance has now concluded.
Update (27/08/2026 @ 05:20:
Unforseen circumstances resulted in a service interuption affecting DNS in the Western/Eastern Cape.
The issue has been rectified and services restored @ 06:24am
Update (25/08/2026 @ 16:17):
Unforeseen circumstances resulted in service interruption affecting Openserve customers in the Western Cape. All services should now be restored.
Please refer to https://coolideas.co.za/announcements/82840 for more information. Thank you for your patience.
#WesternCape #CoolIdeas #Maintenance
