Vumatel is currently experiencing the following issue:
Start Date & Time: 24/05/2025 16:11
Affected Area/s: Westdene
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (27/05/2025 07:49):
Vumatel confirmed that this outage was resolved on 26/05/2025 14:08. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 25/05/2025 17:58
Repairs deferred to tomorrow
Update: 25/05/2025 17:02
Team troubleshooting remaining links
Update: 25/05/2025 14:51
Team is done patching end users
Update: 25/05/2025 13:09
Techs are still busy sending light and patching clients
Update: 25/05/2025 12:09
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Some of the leads were broken and unpatched from the panel yesterday so they could not be audited and patched back after the panel was spliced. The techs are currently sending light from the houses that are down to patch them at the AG.
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Update: 25/05/2025 10:09
Patching in progress
Update: 25/05/2025 08:53
Techs are onsite attending cases that are down
Update: 25/05/2025 01:22
Technicians are still busy with repairs.
Update: 24/05/2025 21:10
Splicing in progress
Update: 24/05/2025 18:30
Splicing has started
Update: 24/05/2025 17:16
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Stock has arrived onsite
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#Westdene #Vumatel #Outage
