Westbrook

Link Layer is currently experiencing the following issue:

Start Date & Time: 27/11/2024 @12:10
Affected Area/s: Westbrook
Impact: Customers may experience no connectivity.

Link Layer technicians are currently investigating. There is no ETR at the moment.

Update (27/11/2024 @ 15:18):
Link layer confirmed that this outage was resolved on 27/11/2024 @ 15:18. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.


Update (27/11/2024 @13:17):
Please note Link layer has logged a call with their upstream provider to investigate in the interim.

Update (27/11/2024 @13:05):
Kindly note the Link layer team is onsite investigating the issue. Further updates will follow

Update (27/11/2024 @12:28):
Link Layer team are currently enroute to the area, once investigations have been completed further information will be provided.

#Westbrook #LinkLayer #Outage