Vumatel is currently experiencing the following issue:
Start Date & Time: 27/02/2026 @ 07:30
Affected Area/s: Weltevreden Park Devon Valley
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (28/02/2026 @21:33):
Vumatel confirmed that this outage was resolved on 28/02/2026 @21:33. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (28/02/2026 @20:14):
Vumatel technicians are actively working to restore the remaining down services. Further updates will be provided at 21h00
Update (28/02/2026 @16:28):
Vumatel technicians are actively working to restore the remaining down services. Further updates will be provided at 18h00
Update (28/02/2026 @ 13:28):
Vumatel Technicians are actively working to restore the remaining down services. Further updates will be provided at 16h00. More updates to follow.
Update (28/02/2026 @ 11:23):
Vumatel Technicians are actively working to restore the remaining down services. Further updates will be provided at 1:00 PM Technicians are actively working to restore the remaining down services. Further updates will be provided at 1:00 PM . More updates to follow.
Update (28/02/2026 @ 10:02):
Vumatel Technicians have completed splicing and are attending to the services that remain down. More updates to follow
Update (28/02/2026 @ 08:16):
Last 12 fibers are being spliced. . More updates to follow
Update (28/02/2026 @ 07:11):
Cable 1 228f - splicing complete
Cable 2 144f - splicing complete
Cable 3 288f - splicing complete
Cable 4 144f - splicing complete
Cable 5 144f - splicing complete
Cable 6 - 12 fibers left
Cable 8 splicing complete
Cable 9 -48 fibers left . More updates to follow.
Update (28/02/2026 @ 04:20):
Vumatel Technicians remain on site and are still busy with splicing. . More updates to follow.
Update (28/02/2026 @ 02:16):
Kindly note that the technicians are currently still busy carrying out repairs. . More updates to follow.
Update (28/02/2026 @ 00:31):
Vumatel Technicians are still busy with splicing . More updates to follow.
Update (27/02/2026 @ 21:18):
Cable 1 228f - 220 splices done
Cable 2 144f - splicing started
Cable 3 288f - preparation in progress 1 tube left to prep
Cable 4 144f - 36 splices done
Cable 5 144f - splicing started
Cable 6 144f - preparation done, splicing starting. More updates to follow.
Update (27/02/2026 @ 18:52):
Splicing is in-progress and will continue throughout the evening. Next update will be shared at 22:00
Update (27/02/2026 @ 18:12):
Splicing in progress
1 joint being spliced, 2 prepped.
Update (27/02/2026 @ 16:52):
Vumatel technicians to start preparing joint
Update (27/02/2026 @ 15:50):
Cable preparation is currently in progress.
Update (27/02/2026 @ 15:02):
Vumatel technicians are pulling slack on the last cable
Update (27/02/2026 @12:55):
Vumatel technicians are still on site pulling slack
Update (27/02/2026 @10:59):
Vumatel technicians are pulling slack
Update (27/02/2026 @10:54):
Vumatel technicians are on site localising the fault.
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