Vumatel is currently experiencing the following issue:
Start Date & Time: 24/08/2026 @ 15:06
Affected Area/s: Weltevreden Park, Allenglen, Welridge
Impact: Customers may experience intermittent to no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (25/08/2026 11:06):
Vumatel confirmed that this outage was resolved on 24/08/2026 22:05. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 24/08/2026 19:21
Remaining down services are being attended to.
Update: 24/08/2026 17:20
Vumatel team confirmed that Static generator overheated, and the POP is currently on a mobile generator. However, the mobile generator has also failed. We are awaiting the ETA for the replacement generator.
Update: 24/08/2026 16:48
Vumatel team has arrived onsite and is currently working on restoring services.
Update: 24/08/2026 15:50
Vumatel Team's ETA to site with the mobile generator is 25 minutes.
Update: 24/08/2026 15:35
Taboo is on route to their office to collect the mobile generator, further updates to follow.
Update: 24/08/2026 15:30
Vumatel technicians are on site localising the fault
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