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Update, we have confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket here.
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Cool Ideas has picked up the following unconfirmed issue:
Date: 28/01/2021 18:30
Suspected area/s affected: Waverley
Fibre Networks affected: Vumatel
Suspect Impact: Customers on the above Fibre lines in the above areas will experience no/slow/intermittent connectivity.
Network engineers are currently investigating.
There currently is no ETR.
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