Vumatel is currently experiencing the following issue:
Start Date & Time: 27/05/2025 @ 17:36
Affected Area/s: Wattville
Impact: Customers will experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update: 28/05/2025 12:54
Vumatel confirmed that this outage was resolved on 28/05/2025 @12:54. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 28/05/2025 10:35
Kindly note that splicing is being carried out simultaneously on both ends, and the links are expected to restore progressively.
Update: 28/05/2025 09:31
The team is currently continuing with splicing work.
Update: 28/05/2025 08:03
Twelve fibres remain in Dome 1; the team is heading to the next manhole for inspection.
Update: 28/05/2025 05:50
Splicing in progress
Update: 28/05/2025 00:02
Civil team busy opening ducts for technicians to float the cable
Update: 28/05/2025 22:39
Technicians are awaiting stock, stock it is on the way to site
Update (27/05/2025 @ 19:21):
Technicians have localised the fault and are evaluating the repair needed.
Update (27/05/2025 @ 18:58):
Technicians are on site investigating.
#Wattville #VumatelReach #Outage
