Cool Ideas has picked up the following suspected issue:
Start Date & Time: 27/04/2026 @13:43
Fibre Provider/s: Purple Forest
Affected Area/s: Waterfall City
Impact: Customers may experience no connectivity.
Cool Ideas and Purple Forest technicians are currently investigating. There is no ETR at the moment.
Update (28/04/2026 13:24):
The outage has been resolved. Please restart your devices and contact our Support Team should you still experience connection issues.
#WaterfallCity #PurpleForest #Outage
