Octotel is currently experiencing the following issue:
Start Date & Time: 06/02/2026 @ 13:07
Affected Area/s: Vredehoek
Streets Affected:
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (06/02/2026 @ 16:33):
Octotel confirmed that this outage was resolved on 06/02/2026 @ 16:33. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (06/02/2026 @ 16:04);
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
ETR for complete restoration: ± 1 hour
Update (06/02/2026 @ 13:14);
Octotel teams are already onsite and have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: ±3.5hrs
#Vredehoek #Octotel #Outage