Vumatel is currently experiencing the following issue:
Start Date & Time: 13/04/2026 @ 17:11
Affected Area/s: Vosloorus
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 15/04/2026 @ 20:10. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (15/04/2026 @ 18:31):
Vumatel technicians are still attending to the remaining fallout cases
Update (15/04/2026 @ 15:03):
Vumatel technicians are still attending to the remaining fallout cases. The next update will be provided at 18:00
Update (15/04/2026 @ 11:18):
Vumatel Technicians are still troubleshoot the remaining fallout cases. The next update will be provided at 14:00.
Update (15/04/2026 @ 08:48):
Vumatel technicians are attending the remaining fallouts cases, next update will be provided at 11:00
Update (15/04/2026 @ 06:47):
Vumatel technicians will attend to the remaining fallout cases. Further update will be provided once the team is onsite and has recommenced repairs.
Update (14/04/2026 @ 23:09):
Repairs deferred to tomorrow
Update (14/04/2026 @ 21:27):
Repairs completed. Vumatel technicians are attending to the services that remain down
Update (14/04/2026 @ 18:52):
Splicing on progress side B tube 5
Update (14/04/2026 @ 17:43):
Vumatel team is currently splicing 3 tubes on Site B.
Update (14/04/2026 @ 15:26):
Site A Splicing 3 tubes with auditing, with 1 tube remaining.
Update (14/04/2026 @ 14:41):
Splicing still in progress on Side A; delays due to joint auditing and splicing.
Update (14/04/2026 @ 13:24):
Side A-Splicing in progress
Update (14/04/2026 @ 11:58):
Please note that preparation are in progress on side A and floating is complete,techs are now going to the manhole.
Update (14/04/2026 @ 10:30):
Please note civil team is busy with floating of 96F to the manhole.
Update (14/04/2026 @ 09:17):
Vumatel technicians have arrived onsite, Trenching in progress
Update (14/04/2026 @ 08:04):
Vumatel technicians have been dispatched to localise fault
Update (13/04/2026 @ 19:37):
Fault has been identified; however, the area is unsafe. Repairs are on hold and will resume tomorrow.
Update (13/04/2026 @ 17:55):
Vumatel technicians are on site localising the fault.
#Vosloorus #Vumatel #Outage