Vumatel is currently experiencing the following issue:
Start Date & Time: 28/03/2026 @ 14:18
Affected Area/s: Vorna Valley
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (08/04/2026 07:29):
Vumatel confirmed that this outage was resolved on 05/04/2026 21:21. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (31/03/2026 @ 20:09):
Vumatel has advised that they are awaiting feedback from vendor
Update (31/03/2026 @ 07:46):
Vumatel Vendor update: Please note that the Vumatel team has made communication with Ops management and they are awaiting their feedback.
Update (29/03/2026 @ 20:17):
Vumatel Repairs deferred to tomorrow
Update (29/03/2026 @ 17:31):
An update has been requested from the Vumatel vendor.
Update (29/03/2026 @ 02:47):
Vumatel has advise that they are awaiting feedback from vendor regarding technician availability.
Update (29/03/2026 @ 02:47):
Please note that Vumatel is still waiting for technician availability, as all teams are engaged with active incidents. Your incident remains a priority, and an ETA will follow once assigned. Thus as per LinkAfrica
Update (28/03/2026 @ 23:30):
Vumatel has requested for vendor update
Update (28/03/2026 @ 20:01):
Vumatel advises that the fault has been escalated to the vendor.
Update (28/03/2026 @ 17:28):
Vumatel advises that they are waiting for noc to create a case with link africa to come and splice in their joint
#VornaValley #Vumatel #Outage
