Evotel is currently experiencing the following issue:
Start Date & Time: 21/03/2026 @ 08:17
Affected Area: Virginia
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (22-03-2026 @ 11:45):
Evotel confirmed that this outage was resolved on 21-03-2026 @ 20:11. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (22/03/2026 @ 19:53):
Service to the majority of clients has been restored. The final few affected clients have been isolated and our team will attend to these on a case-by-case basis. Please keep an eye on your phone. Evotel team will contact you directly to attend to your repair.
Update (22/03/2026 @ 16:02):
Splicing is ongoing, and clients are beginning to reconnect. Evotel will monitor progress and keep the community informed of any delays.
Next update: 8PM or sooner.
Update (21/03/2026 @ 11:53):
Investigations are still underway. We apologise for the delays, and Evotel will keep the community updated as new information becomes available.
Next update: 4PM
Update (21/03/2026 @ 08:17):
Technicians have been dispatched to investigate the outage in Virginia. We will keep the community informed, and we aim to have service restored as quickly as possible.
Next update: 12PM
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