Evotel is currently experiencing the following issue:
Start Date & Time: 06/05/2026 @ 12:00
Affected Area: Virginia
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (12/05/2026 10:15):
The outage has been resolved. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (07/05/2026 @17:05):
Evotel team is still actively tracing in the affected area as part of ongoing efforts to locate and resolve the fault impacting connectivity.
The team remains on site conducting further investigations and testing to ensure all affected services are fully restored and stabilised.
They sincerely apologise for the inconvenience caused and thank you for your continued patience and understanding. Next Update: 20:00
Update (07/05/2026 @ 14:02):
Repair work in the affected area is still ongoing. Evotel teams remain on site and continue working diligently to identify, repair and stabilise all affected connections as quickly as possible. While progress is being made, clients may still experience connectivity interruptions until all restoration work has been completed. We understand the inconvenience this may cause and sincerely apologise for the disruption.
Update (07/05/2026 @ 10:47):
The current weather conditions in the area are still causing delays to our repair work on site. Evotel team will return on site and will be closely monitoring the situation. Work will continue as soon as it is safe to proceed as the safety of our teams and the quality of repairs remain our top priority. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding during this time. Further updates will be shared as progress continues.
Next Update: 14:00
Update (07/05/2026 @ 08:24):
Please be advised that current weather conditions in the area are causing delays to our repair work on site. Evotel team will return on site and will be closely monitoring the situation. Work will continue as soon as it is safe to proceed as the safety of our teams and the quality of repairs remain our top priority. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding during this time. Further updates will be shared as progress continues.
Next Update: 11:00
Update (06/05/2026 @ 20:02):
Evotel technicians are still working to restore the final batch of client affected by the outage. Thank you for your patience.
Next Update: 8AM
Update: 06/05/2026 @17:04
Evotel technical team has made significant progress in restoring service to the community. The team is still on site working on restoring service to the remaining affected clients
Next Update: 8PM
Update: 06/05/2026 @14:05
Evotel technical team is still on site investigating the cause of the network disruption. Once the cause has been identified, restoration efforts will promptly begin.
#Virginia #Evotel #Outage
