Cool Ideas is currently experiencing the following issue:
Start Date & Time: 06/01/2026 @ 14:30
Fibre Provider/s: Link layer, Zoom Fibre & Vuma Reach
Affected Area/s: KZN
Impact: Customers may experience no/slow/intermittent connectivity.
Cool Ideas technicians are currently investigating. There is no ETR at the moment.
Update (07/01/2026 10:08):
Cool Ideas Engineers confirmed that this outage was resolved on 07/01/2026 09:46. Please restart your devices and contact our Support Team should you still experience connection issues.
#LinkLayer #ZoomFibre #VumaReach #Outage
