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Link layer is currently experiencing the following issue:
Start Date & Time: 14/11/2024 @ 19:30
Affected Area/s:Verulam
Impact: Customers may experience no connectivity.
Link layer technicians are currently investigating. There is no ETR at the moment.
Update (22/11/2024 14:49):
Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (14/11/2024 @ 19:30):
Our team are currently enroute to the area, once investigations have been completed further information will be provided. More updates to follow.
#Verulam #LinkLayer #Outage
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