Vumatel is currently experiencing the following issue:
Start Date & Time: 14/04/2025 09:04
Affected Area/s: Vanderbijlpark S.W
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update: 17/04/2025 @09:30:
|
Associated tickets are being tested to ensure no further work is required
|
|
Update: 17/04/2025 @08:18:
Remaining down services are being attended to
Update: 17/04/2025 @08:16:
We have seen a significant reduction in packet loss. A change will be scheduled within the next two to three weeks for a permanent solution on the load balancing.
Update: 15/04/2025 @08:29:
During peak time monitoring an improvement was seen on the performance. We will continue to monitor the connection for another 24 hours and provide further updates.
Update: 15/04/2025 @12:29:
Additional adjustments have been made to the connection. The incident will be placed on hold for monitoring during peak times. Further updates will be provided after peak time monitoring this evening.
Update: 15/04/2025 08:23
|
Technicians have arranged a site meeting at the POP for further investigation. As soon as the site meeting has been concluded we will provide further updates again. Next update to be provided at 13:00.
|
|
|
Update: 15/04/2025 08:23 Technicians have arranged a site meeting at the POP for further investigation. As soon as the site meeting has been concluded we will provide further updates again. Next update to be provided at 13:00.
|
T
|
Update: 15/04/2025 08:23
Feedback has been requested from DFA
Update (14/04/2025 @ 17:25):
The vendor is looking to implement possible changes throughout the evening. The incident has been placed on hold, due to ongoing investigations. Further updates will be provided in the morning at 08:00 after the changes have been implemented.
Update (14/04/2025 @ 15:12):
The investigations are ongoing with regards to the intermittent connectivity. Further testing is ongoing. The next update will be provided at 18:00
#VanderbijlparkS.W #Vumatel #Outage
